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Inquiries: 604.259.7647

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Support: 888.318.5118

What we Know

Leveraging Expertise for Optimal Solutions

 

At Superion, our extensive knowledge pool is our strength.

We listen, we learn, and we apply this wisdom to solve complex problems and enhance your business operations.

Our technicians, armed with a spectrum of technical certifications and an ever-growing knowledge base, are the force behind the solutions we offer.

We don't just understand technology; we harness it to serve you and your business’s unique needs effectively.

Application Development

Many companies find themselves with the challenge of using multiple applications that have their own data. To utilize that data effectively, they need to merge it. Typically this is being done manually by extra staff. Application development is designed to pull data from one source and input it automatically into another; whether its writing custom reports, developing reporting tools, or developing integrations. Superion has experience with solutions to assist our Clients’ needs, such as:

  • Reporting
  • Integrations
  • Line of Business

Artificial Intelligence Solutions

As the business landscape becomes increasingly data-driven, leveraging artificial intelligence (AI) has become a game-changer. Superion is working with advanced AI technologies, such as ChatGPT and CoPilot, to streamline processes, enhance decision-making, and foster innovation. We work AI solutions that go beyond the conventional, merging disparate data points to reveal actionable insights and automate complex tasks. Whether it's enhancing customer service through conversational AI, optimizing operations with predictive analytics, or accelerating growth with AI-powered decision engines, Superion can help you with tailored AI strategies to meet and exceed your ambitions in the digital era. Our knowledge includes:

  • Conversational AI and Customer Service Automation
  • Predictive Analytics for Strategic Planning
  • AI-Driven Process Optimization
  • Custom AI Application Development
  • Data Aggregation and Intelligent Reporting

Audio/Visual

Information isn’t confined to workstations and servers anymore. Whether it’s displays in warehouses showcasing the latest company news, video conferencing between boardrooms in remote locations, or keeping customers informed of the latest promotions through background audio in their storefront, Superion has experience with solutions to assist our Clients’ needs, such as:

  • Digital Signage
  • Paging and Intercom
  • Conference Rooms
  • Media Players

Business Continuity

Business Continuity in IT encompasses strategies and services that ensure an organization can maintain essential functions during and after a disaster or unexpected interruption. It includes Business Continuity Planning for resilience, Disaster Recovery Planning for restoring systems and data, On- Premise and Off-site Backup for safeguarding information, and Microsoft 365 Backup for cloud-based data protection. These integrated components work together to minimize downtime and ensure quick recovery in any adverse situation.

  • Business Continuity Planning
  • Disaster Recovery Planning
  • On-Premise and Off-site Backup
  • Microsoft 365 Backup

Business Intelligence

Everyone has Data. What separates businesses that are successful from those that fail are their ability to USE the data they have. Whether it’s reporting on purchasing habits, call volume, or predicting stock levels, Superion has experience with solutions to assist our Clients’ needs, such as:

  • Reporting
  • Analytics
  • Data Mining
  • Benchmarking

Cloud Computing

Cloud computing is essentially any resource located “off premise”. It could mean a private server co- located with a data center, or using Azure to run critical infrastructure. If you’re a small business, you may benefit from using Office 365 for hosted business class email to avoid the costs of running your own server. If you’re a larger company you may need to control licensing or use collaboration services that come with Office 365. If you have multiple locations, you may need to store your data on a server in a data center to ensure uptime and centralized access. No matter what scope, Superion has experience with solutions to assist our Clients’ needs, such as:

  • Cloud Migration Strategy
  • Data Center Services
  • Microsoft Cloud Services
  • Azure Cost Management
  • Sovereign Cloud
  • Hybrid Workplace Model

Collaboration

Collaboration is essentially “working together”. It encompasses a wide range of technologies that help people communicate and share ideas. Superion has experience with solutions to assist our Clients’ needs, such as:

  • Telephony (Cisco, Mitel, Avaya)
  • Instant Messaging (MS Teams, Slack)
  • Email (Exchange, Kerio, Google)
  • Conferencing

Cyber Security

Information Security is the baseline to which Superion operates and is a core focus. Maintaining up to date and effective security management is important to provide structure as well as safety to a business. It is also provides such security management for your company’s business goals. All information security measures try to address at least one of three goals:

  • Protect the confidentiality of data
  • Preserve the integrity of data
  • Promote the availability of data for authorized use

Document Imaging

Whether it’s printing new forms, drawings, documents, or scanning existing documents in an effort to archive them, paper documents still exist and are not going away anytime soon. Well, at least for most companies. Superion has experience with solutions to assist our Clients’ needs, such as:

  • Scanning Office Printers
  • Wide Format Printing Copiers
  • Fax Machines Digital Fax
  • Document Management

Internet of Things

The movement towards the Internet of Things is well underway. IoT is essentially any device that has a controller that connects to the internet. Devices such as smart refrigerators, cars, drones, shop floor equipment are all providing data and come with integration, as well as security challenges. Superion has experience with solutions to assist our Clients’ needs, such as:

  • HVAC Systems
  • Lighting Controls
  • Sensors
  • RFID
  • Automation Systems

Line of Business

Every company needs a Line of Business Application that helps them manage their business. Whether it’s accounting, inventory control, customer management, or custom design software, Superion has experience with solutions to assist our Clients’ needs, such as:

  • Quickbooks
  • Sage 50
  • Sage 300
  • InEight
  • Navision
  • Tallyworks
  • Sharepoint
  • Act
  • CDK
  • Procede
  • Sales Force
  • Dynamics

Network Infrastructure

Network infrastructure services encompass a range of solutions designed to ensure reliable, secure, and efficient connectivity for businesses. These services include the design, implementation, and management of network systems such as LANs, WANs, and VPNs, as well as cloud networking solutions. Key components include network security, firewalls, routers, switches, and wireless access points. By leveraging advanced technologies and best practices, these services aim to enhance network performance, support scalability, and provide robust protection against cyber threats, enabling businesses to operate smoothly and securely in an increasingly digital world.

Office Applications

This includes productivity software, which are applications dedicated to producing information, such as documents, presentations, worksheets, databases, charts, graphs, electronic music and digital video. Superion has experience with solutions to assist our Clients’ needs, such as:

  • MS Office Suites (Word, Excel, Powerpoint, etc)
  • Open Office Suites (Libre, Neo)
  • Diagramming (Visio, AutoCAD, SolidWorks)
  • Graphics Suites (Adobe Creative)
  • Project Management Database (Access, SQL)

Onsite Computing

Also known as On-Premise Computing, these are the technologies that connect users to the data. Servers and workstations, displays, and peripherals are just some examples. Whether it be a small office of 5 computers and no servers or a large company with 500 workstations and a dozen servers, Superion has experience with solutions to assist our Clients’ needs, such as:

  • Servers
  • Workstations
  • Displays
  • Virtualization
  • Peripherals

Physical Security

Physical Security is sometimes overlooked but often needed. It ranges from security cameras, to door access control, to physical device access control as well as device enclosures. Superion has experience with solutions to assist our Clients’ needs, such as:

  • Security Cameras
  • Door Access Control
  • Device Access Control
  • Enclosures

Head Office
#102 – 5830 176a Street

Surrey, BC, V3S 4H5 Canada

Monday to Friday
Office: 8:30AM to 05:00PM (PDT)
Help Desk: 04:00AM to 05:30PM (PDT)

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