HOW WE HELP
“If you aren’t making a difference in other people’s lives, you shouldn’t be in business – it’s that simple. ”
– Richard Branson
Letting go of the stress from managing your business’ IT has never been easier. When you have Superion as a technology partner, you can confidently rely on us to help control your costs and regain your time.
Control Your IT Costs
Do you receive surprise bills from your IT support company?
Do you have an unpredictable budget?
Do you pay for training, vacations, and sick time for internal support staff?
Do you lose money with unproductive staff caused by network downtime?
- Our agreement is based on a per-device/per-month flat fee and includes all the services required to support and maintain your technology.
We don’t have any hidden fees or surprise invoices; anything not included is discussed and approved before the work begins.
We meet with our clients routinely to plan for technology changes, forecast future spending and maintain a life-cycle plan for all equipment.
Our tools work 24/7 and our team works around the clock to minimize downtime for users.
You get a team of technicians that will learn as well as document your network so you never have to worry about a technician being sick or on vacation, and you don’t have to pay for their training.
Reclaim Your Time
Do you feel that you are always waiting for your IT provider to “get back to you”?
How much time could you have been working on your business if your technology was looked after?
What increase in productivity could your staff members gain if they weren’t waiting for slow computers to catch up to them?
Every network needs proper planning, monitoring, maintenance, and reporting to ensure it operates as needed. However, most small businesses with 15-100 computers can’t afford a full time IT department to look after these duties. Therefore, owners, managers, or internal “IT Guy” do all the work instead of working “on” their business or making money for the business. Our support agreements bring an entire team of personnel to you for a fraction of the cost of hiring internally.
We spend an average of 1.5 hours per month (not including server or infrastructure) to properly secure, maintain, and optimize each workstation we support to ensure users get the most out of the equipment.
We document EVERY request from our clients and track response times to ensure that we ALWAYS respond to you when you need us.
Gain a Technology Partner
Do you trust your IT systems and IT provider?
Do you have a team of IT experts at your fingertips?
Do you have complete documentation about your network?
Do you receive regular status reports?
The majority of business owners we meet have lost trust in either their IT systems and/or their IT provider. If you are one of them, then you need to experience what we have to offer. At Superion we believe that IT support is more than just fixing computers. It is about being the trusted adviser for our clients.
We provide a team of industry experts that bring you all the knowledge and experience that is required for designing, implementing, maintaining, supporting, and adapting technology to meet your needs, both today and tomorrow.
We also provide you with complete documentation on all aspects of your network and provide regular status reports so you can track, with only a few seconds of your time, the overall condition of your network.
Let’s start with ‘Hello’, and have a quick chat.
Contact us today and receive an hour of Onsite Support.
No cost. No obligation.
Serving businesses with their IT Support and Managed IT Services needs in Abbotsford, Langley, Surrey, Delta, Richmond, Burnaby, Vancouver, New Westminster, Coquitlam, and across Canada.