WHAT WE DO

“Coming together is a beginning, staying together is progress, and working together is success.”
– Henry Ford

Superion® provides businesses with Reliable and Responsive IT Support while emphasizing an Exceptional Client Experience. We provide fixed-fee service plans that include all IT services necessary to manage and maintain your technology needs. We provide you a team of industry experts who bring you all the knowledge and experience required for designing, implementing, maintaining, supporting and adapting technology to meet your needs. To read more about Superion’s® Managed IT Services, please scroll down.

Best Practice Driven

Preventative Maintenance: Patching, device updates, software optimization

Monitoring: Device availability, application errors, performance errors, disk utilization, predictive hard drive, temperature and power supply failure

Automation: Automated response to common problems

Cyber Security: Multi-Level Antivirus protection, firewall and remote access management, compliance, assessments and testing

Data Backup: Multi-Level Backup of ALL Data, Off-Site Backup

Network Administration: Implementation, monitoring, E-mail & Internet filtering, security

Responsive Support

Multiple ways to get help: toll free phone, e-mail, live chat

Highly rated response and resolution times

On-Site support as needed. We don’t hide behind the phone

100% Canadian based help desk for end user questions, concerns, and problem remediation

Affordable

All the services you need to manage and maintain your technology are included

Flat rate pricing based on device and user count that scales up or down with your business

No “nickle and diming” or surprise invoices as we include unlimited support

Transparent

On demand access to ticketing and documentation

Access to licensing and asset reporting

Reporting on business metrics that matter

Strategic

Routine technology business reviews that focus on what matters to YOU

Technology life-cycle, budget review, and forecasting on technology spending

Find and review solutions to achieve your business goals

Disaster recovery and business continuity planning

Research, quoting and procurement for your day to day items

Renewals, license and asset tracking/management

Manage your other information technology vendors

Extend our ticketing, documentation and other core systems to your internal IT resource(s)

Superion ® Inc. is a Canadian owned and operated company that serves businesses with their IT Support and Managed IT Service needs in Abbotsford, Langley, Surrey, Delta, Richmond, Burnaby, Vancouver, New Westminster, Coquitlam, and across Canada.

Toll Free: 1.888.318.5118
Main: 604.227.3063
Email: info@superion.ca